Shipping and Delivery
Typically, orders are processed and dispatched within 2 business days, but during peak periods and sales, it may take up to 3-4 business days for your order to be shipped.
Shipping within Malaysia
If your order exceeds RM199, you will enjoy free-of-charge delivery to both West Malaysia and East Malaysia through Pos Laju.
Estimated delivery time for Pos Laju within Peninsular is about 3-5 working days, and for delivery between Peninsular Malaysia and Sabah Sarawak is about 5 – 7 working days.
*Additional day may be required for delivery outside of Pos Laju coverage area.
*Additional days may be required for delivery to outskirt areas, hills & islands (except Langkawi, Labuan, Cameron Highland, Genting Highland & Fraser Hill)
On average, you can expect your order to arrive within a timeframe of 7-24 working days. A global tracking number will be sent to you via email/phone or respected postal service's app.
Please allow up to 24 hours for your tracking number to be logged by the shipping courier.
If you're ordering from outside of Malaysia, you may be subject to customs and import duties, which must be fully paid by the recipient of the package.
Unfortunately, we are unable to predict the exact amount of these charges as they are determined by each country's customs policies. To avoid any surprises, we suggest contacting your local customs office to learn more.
Additionally, please note that there may be shipping delays or your package may be held up at customs, which is beyond our control.